Privacy Policy
At Believe Rides, your privacy is important to us. We’re committed to protecting the personal information you share with us when using our services.
Last Updated Mon, Mar 24, 2025.
INTRODUCTION
Welcome to Believe Ride! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform and services ('Service'), including ride-hailing, courier, and waybill features. By accessing or using Believe Ride, you agree to this Privacy Policy. If you do not agree, please refrain from using the Service.
INFORMATION WE COLLECT
Personal Information
- Name, email address, phone number, and user profile details.
- Payment and billing information for ride, courier, or waybill transactions.
- Identification documents for verification (e.g., for drivers or logistics partners).
Non-Personal Information
- Device, browser type, and operating system details.
- IP address, geolocation data, and timestamps.
- Usage activity such as ride requests, delivery logs, and in-app behavior.
Cookies & Tracking Technologies
- We use cookies, web beacons, and analytics tools to understand usage and improve user experience.
- Users can manage cookie preferences via their browser settings.
HOW WE USE YOUR INFORMATION
To provide and optimize our ride-hailing, courier, and waybill services.
To process and manage payments and delivery logistics.
To improve safety, security, and fraud prevention.
To comply with applicable laws and regulations.
To send updates, ride/delivery notifications, promotions, and other communications (with opt-out options).
HOW WE SHARE YOUR INFORMATION
We do not sell or rent personal data. We may share your information with:
Service providers
- e.g., payment gateways, hosting platforms, mapping and routing services.
Legal authorities
- To comply with legal obligations or to protect our rights and users.
Delivery and Ride Partners
- To facilitate requested services and support operational efficiency.
DATA SECURITY MEASURES
We employ encryption, secure access protocols, and regular system audits to protect user data.
While we take steps to safeguard your data, no system can guarantee absolute security. Users are advised to also take precautions.
USER RIGHTS & CHOICES
Access & Correction
- You can access, correct, or update your data through your account settings.
Data Deletion
- You may request deletion of your account and associated data, subject to compliance obligations.
Opt-Out
- You can opt out of promotional emails and non-essential notifications.
THIRD-PARTY LINKS & SERVICES
Our platform may link to third-party websites or services for convenience or functionality.
We are not responsible for their content or privacy practices; please review their respective policies.
CHILDREN'S PRIVACY
Our services are intended for users aged 18 and above.
We do not knowingly collect data from minors. If such data is identified, we will take steps to remove it.
INTERNATIONAL DATA TRANSFERS
Your data may be processed in countries outside your own, including where our servers or service providers are located.
We ensure such transfers comply with data protection laws and standards.
CHANGES TO THIS POLICY
We may revise this Privacy Policy periodically.
Significant changes will be communicated through the app or via email.
Continued use of the Service constitutes acceptance of any updates.
CONTACT US
For questions, concerns, or data requests, please contact us at: support@believeride.com
By using SparkCupid, you acknowledge that you have read, understood, and agree to this Privacy Policy.
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